How to Pay

How to pay

We keep it simple: GCash or BPI bank transfer. No cash on delivery.

Step by step

  1. Add your items and check out. Fill in your name, address and mobile number.
  2. Pay. Your total (items + ₱100 shipping) and our account details appear on the confirmation screen and in your order email.
  3. Send us the reference. Message the reference number or a screenshot to admin@lunaandmom.com or Viber 0956 625 8263, with your order number.
  4. We confirm. Usually within a few hours on business days. Physical items ship within 1–2 business days; printables are emailed the moment payment clears.

Our accounts

Both accounts are under Hazel Ann Olaguivel, the registered owner of LUNAANDMOM ONLINE SHOP. Exact numbers are shown on your order confirmation screen and in your order email.

Orders are held for 48 hours

If we haven’t received payment within 48 hours, the items go back into stock. Message us if you need more time — we’ll usually work with you.

Payment safety

We will never ask for your card number, your PIN or your OTP. If someone claiming to be Luna and Mom asks for these, it isn’t us. Our only official accounts are the ones sent in your order email from admin@lunaandmom.com.